• Additional fees may apply depending on the country of destination.
• The customer shall be responsible for any supplementary customs duties and fees incurred in the delivery of goods to third countries outside the European Union.
• Please note that we are not responsible for unexpected delays related to customs and border controls at destination.
• Due to size and weight, we do not ship products with a total volume weight or actual weight greater than 25 kg/ 55.1 lbs outside of the European Union. 
• Free shipping to Benelux, Germany, and Austria is available on orders over €50. The discount applies to the non-discounted items, excludes oversized-heavy products, and can’t be combined with other promotions.
• You can check our Find a Store page to find the closest UDG GEAR dealer to you.

Click here for more information.

• Customers can only return items purchased from udggear.com on the website.
• If the purchase was made elsewhere, customers must return the item to a physical store.
• You have a 14 calendar day window to decide to return an order purchased due to a change of mind.
• The cancellation period begins on the date of notification of receipt of the order by the courier.
• It is important that the product is returned in its complete condition including all accessories in its original packaging.
• Customers are responsible for the costs associated with return shipping.
• Refunds will cover the price of the product, excluding delivery costs, unless the return is due to a defect or UDG's error.
• B-stock item is not returnable and/or exchangeable.

Click here for more information.