• Additional fees may apply depending on the country of destination.
• The customer shall be responsible for any supplementary customs duties and fees incurred in the delivery of goods to third countries outside the European Union.
• Please note that we are not responsible for unexpected delays related to customs and border controls at destination.
• Due to size and weight, we do not ship flight case products with a total volume weight of more than 19 kg/ 41.9 lbs outside the European Union. 
• Free shipping is available on orders over €150.00 to the Netherlands and Germany on shipping charges under €25.00. This offer cannot be combined with any other discount.
• You can check our Find a Store page to find the closest UDG GEAR dealer to you.

Click here for more information.

• Customers can only return items purchased from udggear.com on the website.
• If the purchase was made elsewhere, customers must return the item to a physical store.
• You have a 14 calendar day window to decide to return an order purchased due to a change of mind.
• The cancellation period begins on the date of notification of receipt of the order by the courier.
• It is important that the product is returned in its complete condition including all accessories in its original packaging.
• Customers are responsible for the costs associated with return shipping.
• Refund will be made for the price paid for the order and the cost of delivery.
• B-stock item is not returnable and/or exchangeable.

Click here for more information.